Privacy Policy

FM Beauty
Solistrasse 74
8180 Bülach, Switzerland
Phone/WhatsApp: +41 76 483 85 92
Email: [email protected]

FM Beauty ("we," "our," or "us") is the data controller responsible for your personal information under Swiss data protection law.

Personal Information:

• Name and contact details (phone number, email address)
• Address and postal code
• Booking preferences and service history
• Health information relevant to beauty treatments (allergies, skin conditions)
• Payment information (processed securely through third-party providers)

Technical Information:

• IP address and browser information
• Website usage data and cookies
• Communication preferences

We process your personal data for the following purposes:

Service Provision:

• Booking and managing appointments
• Providing beauty treatments and services
• Processing payments and invoicing
• Maintaining treatment records for safety and continuity

Communication:

• Appointment confirmations and reminders
• Service updates and promotional offers (with consent)
• Customer service and support

Legal Requirements:

• Compliance with Swiss health and safety regulations
• Tax and accounting obligations
• Insurance and liability protection

Under Swiss data protection law, we process your personal data based on:

• Contract performance: To provide the beauty services you've booked
• Legitimate interests: For business operations, customer service, and safety
• Consent: For marketing communications and non-essential services
• Legal obligations: For tax, health, and safety compliance

We do not sell or rent your personal information. We may share your data with:

• Service providers: Payment processors, appointment booking systems, and IT services
• Professional advisors: Legal, accounting, and insurance professionals when necessary
• Authorities: When required by Swiss law or to protect our rights

Any third parties we work with are required to maintain appropriate data protection standards and are bound by confidentiality obligations.

We retain your personal data for as long as necessary:

• Customer records: 7 years after last service (for insurance and safety purposes)
• Financial records: 10 years (Swiss tax law requirements)
• Marketing data: Until you withdraw consent or 3 years of inactivity
• Website data: As specified in our cookie policy

Under Swiss data protection law, you have the right to:

• Access: Request information about what personal data we process
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Limit how we process your data in certain circumstances
• Data portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw consent: For processing based on your consent

To exercise these rights, please contact us at [email protected] or +41 76 483 85 92.

Our website uses cookies to:

• Ensure website functionality
• Improve user experience
• Analyze website traffic (anonymous)

You can control cookie settings through your browser preferences. Essential cookies are necessary for website operation.

We implement appropriate technical and organizational measures to protect your personal data:

• Secure data storage and transmission
• Regular security updates and monitoring
• Access controls and staff training
• Secure payment processing

While we take security seriously, no method of transmission over the internet is 100% secure.